Meetville Safety Policies

At Meetville, we prohibit the following groups of people from using our product:

- Anyone younger than 18 years of age;

- Anyone who has been convicted or pleaded no contest to a felony, violent or sexual crime;

- Registered sex offenders;

- Anyone suspected of sex trafficking.

Meetville Terms of Use authorize us to remove users who fall into any of the categories above, as well as to conduct searches of sex offender registries and other searches of publicly available records. If a user has been reported for domestic abuse, assault, or criminal activity (past or present) while they are active on our platform, all accounts found that are associated with that user will be banned from our platform.

We have a zero-tolerance policy for hate speech on our platform. In addition to our human moderators and investment in technology to detect banned language, we encourage and rely on our network of users to report any inappropriate language so that our Customer Care teams can investigate and take appropriate action.

With the combination of technology and human resources, Meetville works diligently to keep underage users off of our platform. In addition to using sophisticated artificial intelligence, our brands collect birthdates, phone numbers, pictures, bios and other inputs used for age verification, as well as check profiles for red flags to keep underage users off our platform. Human moderators also review accounts that have been flagged either by automated systems or by user reports, and act on those reports accordingly.

Promoting or advocating for commercial sexual services, human trafficking, or other non-consensual sexual acts is strictly prohibited and will result in your account being banned from Meetville. Solicitation of any kind is also prohibited. If the purpose of a profile is to advertise an event, business, non-profit, political campaign, contest, or to conduct research, we may delete and ban that account.

Meetville has a dedicated team and sophisticated technology that detects and removes spam and fraud using a variety of tools including conducting automated and/or manual reviews of each member profile to block IP addresses from high-alert countries, identifying stolen credit card numbers, and detecting suspicious language in profiles. The Meetville instruct users to never send money to someone they meet on our platform, and to report any individual who asks that they do. These steps are designed to stop scams in their tracks and help protect the next potential victim.

For more information on romance scams and how to protect yourself, learn more from Federal Trade Commission’s Consumer Information’s website.

If you believe you were a victim of fraud you should report the scam on our platform and contact local law enforcement.

Online Safety

Meeting new people is exciting, but you should always be cautious when interacting with someone you don’t know. Use your best judgment and put your safety first, whether you are exchanging initial messages or meeting in person. While you can’t control the actions of others, there are things you can do to help you stay safe during your Meetville experience.

Never share personal information, such as your social security number, home or work address, or details about your daily routine (e.g., that you go to a certain gym every Monday) with people you don’t know. If you are a parent, limit the information that you share about your children on your profile and in early communications. Avoid sharing details such as your children’s names, where they go to school, or their ages or genders.

Keep your conversations on the Meetville platform while you get to know your match. Because exchanges on Meetville are subject to our Safe Message Filters (learn more here ), users with bad intentions often try to move the conversation to text, messaging apps, email, or phone right away.

Watch out for scammers who claim to be from your country but stuck somewhere else, especially if they ask for financial help to return home. Be wary of anyone who will not meet in person or talk on a phone/video call—they may not be who they say they are. If someone is avoiding your questions or pushing for a serious relationship without meeting or getting to know you first — that’s a red flag.

You know when someone’s crossed the line and when they do, we want to know about it. Block and report anyone that violates our terms. Here are some examples of violations:

• Requests for money or donations
• Underage users
• Harassment, threats, and offensive messages
• Inappropriate or harmful behavior during or after meeting in person
• Fraudulent profiles
• Spam or solicitation including links to commercial websites or attempts to sell products or services

You can report any concerns about suspicious behavior from any profile page or messaging window or to [email protected]. For more information, check out our Community Guidelines .

Be sure to pick a strong password, and always be careful when logging into your account from a public or shared computer. Meetville will never send you an email asking for your username and password information — if you receive an email asking for account information, report it immediately.

Meeting in Person

Take your time and get to know the other person before agreeing to meet or chat off Meetville. Don’t be afraid to ask questions to screen for any red flags or personal dealbreakers. A phone or video call can be a useful screening tool before meeting.

Meet for the first few times in a populated, public place — never at your home, your date’s home, or any other private location. If your date pressures you to go to a private location, end the date.

Tell a friend or family member of your plans, including when and where you’re going. Have your cell phone charged and with you at all times.

We want you to be in control of how you get to and from your date so that you can leave whenever you want. If you’re driving yourself, it’s a good idea to have a backup plan such as a ride-share app or a friend to pick you up.

Be aware of the effects of drugs or alcohol on you specifically — they can impair your judgment and your alertness. If your date tries to pressure you to use drugs or drink more than you’re comfortable with, hold your ground and end the date.

Know where your drink comes from and know where it is at all times — only accept drinks poured or served directly from the bartender or server. Many substances that are slipped into drinks to facilitate sexual assault are odorless, colorless, and tasteless. Also, keep your phone, purse, wallet, and anything containing personal information on you at all times.

It’s okay to end the date early if you’re feeling uncomfortable. In fact, it’s encouraged. And if your instincts are telling you something is off or you feel unsafe, ask the bartender or server for help.

Be careful while traveling. We recognize and believe in the importance of being inclusive of all gender identities and sexual orientations, but the reality is this: nowhere in the world is without potential risk, and some countries have specific laws that target LGBTQ+ people. Check out the laws around you when you travel to a new place and research what types of legal protection, if any, are available to you based on sexual orientation. In the event that you’re in unsafe territory, we suggest disabling your Meetville account or going Incognito. It’s important to exercise extra caution if you choose to connect with new people in these countries - as some law enforcement have been known to use dating apps as tools for potential entrapment. Some countries have also recently introduced laws that criminalize communications between individuals on same-sex dating applications or websites and even aggravate penalties if that communication leads to sexual encounters.

Visit ILGA World to see the latest sexual orientation laws by country, and consider donating to support their research. Source: ILGA World, Updated December 2020

Sexual Health & Consent

When used correctly and consistently, condoms can significantly reduce the risk of contracting and passing on STI’s like HIV. But, be aware of STIs like herpes or HPV that can be passed on through skin-to-skin contact. The risk of contracting some STIs can be reduced through vaccination .

Not all STIs show symptoms, and you don’t want to be in the dark about your status. Stay on top of your health and prevent the spread of STIs by getting tested regularly. Here’s where you can find a clinic near you (US only).

Communication is everything: Before you get physically intimate with a partner, talk about sexual health and STI testing. And be aware — in some places, it’s actually a crime to knowingly pass on an STI. Need help starting the conversation? Here are some tips .

All sexual activity must start with consent and should include ongoing check-ins with your partner. Verbal communication can help you and your partner ensure that you respect each other’s boundaries. Consent can be withdrawn at any time, and sex is never owed to anyone. Do not proceed if your partner seems uncomfortable or unsure, or if your partner is unable to consent due to the effects of drugs or alcohol. Read more about it here.